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Privacy Policy

Last Updated: 12.02.2024

1. Introduction

Welcome to Birokrato.com (“we,” “our,” or “us”). This Privacy Policy is designed to elucidate how we collect, utilize, and disclose personal information when individuals engage with our website and avail themselves of our services, particularly those involving the completion and submission of questionnaires to different official offices.

2. Information We Collect

a. Personal Information for Website Use:

– During the utilization of our website, we may collect personal information such as your name, email address, IP address, and device information. This information helps us enhance your browsing experience, tailor content, and improve website functionality.

b. Questionnaire and Service-Related Information:

– When you engage with our services, including the completion and submission of questionnaires to official offices, we collect additional information such as your contact details, identification documents, and any other pertinent information required for the specific service.

3. Use of Information

a. Website Usage:

– Personal information collected during website usage is utilized to provide and optimize our online services, personalize content, and ensure a seamless user experience.

b. Services and Questionnaire Completion:

– The information gathered for service-related activities is used to fulfill your requests, complete questionnaires on your behalf, and communicate with you regarding the progress and status of your submissions.

4. Sharing of Information

a. Third-Party Service Providers:

– To facilitate our services, we may share your information with third-party service providers, including official offices and authorities involved in processing the questionnaires. These entities are bound by contractual obligations to comply with data protection regulations.

b. Legal Compliance:

– We may disclose personal information if required by law, legal process, or governmental request, and to protect our rights, property, or the safety of our users.

5. Your Choices

a. Website Cookies and Preferences:

– You can manage your cookie preferences through your browser settings. However, disabling cookies may impact certain website features.

b. Access and Corrections:

– You have the right to access, correct, or delete your personal information. For assistance, please contact us at info@birokrato.com.

6. Security

We implement robust security measures to safeguard your personal information during transmission, storage, and processing. 

7. Retention of Information

a. Website Usage Data:

Personal information collected during website usage, such as IP addresses and browsing data, is retained for a duration necessary to analyze website performance, troubleshoot issues, and improve user experience. This information is typically retained for a period of [X months/years], after which it is anonymized or securely deleted.

b. Service and Questionnaire Data:

Information related to services, including completed questionnaires and associated documents, is retained for as long as required to fulfill the purpose for which it was collected. This retention period may vary based on legal obligations, regulatory requirements, or the nature of the specific service. After the retention period expires, we will securely delete or anonymize the information.

c. User Account Data:

If you create an account on our website, your account information will be retained for as long as your account is active or as needed to provide you with our services. If you choose to close your account, we will retain and use your information only as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

d. Legal Obligations and Exceptions:

We may retain certain information for longer periods when required by applicable laws, government regulations, or legitimate business needs. In such cases, we will ensure that the continued storage of your information is in compliance with relevant privacy laws.

8. Data Deletion Requests

If you wish to request the deletion of your personal information or inquire about the specific retention period for your data, please contact us at info@birokrato.com. We will respond to your request in accordance with applicable data protection laws.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices and legal requirements. Changes become effective immediately upon posting on our website. Regularly review this page for the latest information.

10. Consent

By using our website and engaging in our services, you consent to the terms of this Privacy Policy.

11. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact us at info@birokrato.com.